Boot Trade-In Program
Trade-in Your Old Boots for Credit Towards a new Pair!
1
Fill out the
Trade-in Form
2
Pick out your next pair of New or Used Boots
3
Apply the Trade-In credit to your purchase
4
Ship your trade-ins
FAQ’s
How the Boot Trade-In Process Works
- Complete the Boot Trade-In Form
Begin by filling out our online form to provide details about the boots you’d like to trade in. - Submit Photos
After completing the form, respond to the confirmation email by attaching photos of your boots so we can accurately assess their trade-in value. - Receive Your Trade-In Value
Our team members will evaluate the condition of your boots and email you with the trade-in value, along with a promo code for your credit. - Order Your New Pair
Use the provided promo code when ordering a new pair of boots. We’ll then send you a return label for your trade-ins. - Send in Your Trade-Ins
Pack up your old boots, attach the return label, and drop them off at any UPS location. Once shipped, your new boots will be on their way!
Boot Trade-In Form
Boot Trade-In Program FAQ’s
Do I need to do anything after submitting the form?
Yes, after submitting the form, you will receive an automated follow-up email requesting pictures of your boots. Please reply to this email with the requested photos to proceed with the trade-in process.
What photos do I need to send when replying to the follow-up email?
Please include clear photos of your boots that showcase the overall condition, including any wear, scuffs, or damage and most importantly, the soles to see peg wear. This will help us provide an accurate trade-in value based on the condition of your boots.
How long does it take to receive a trade-in value after filling out the form?
We strive to respond same/next business day. However, as we often spend weekends traveling to different tracks, there might be some delays. Rest assured, we will get back to you as soon as possible.
Can I use my trade-in credit on any boots?
Yes, you can use the promo code towards the purchase of any new or used boots on our website.
How do I ship my trade-ins back to you?
After choosing your new or pre-owned boots send your old boots to us. Once received and checked you will receive a discount code to submit at checkout.
When will my order ship?
Once we receive your trade ins we will get your new boots sent to you.
Is there a time limit for using the promo code for my trade-in value?
Yes, promo codes generated for trade-in values are valid for 30 days from the date of issuance. This can be extended assuming the boots are in the exact same condition.
Can I combine multiple trade-ins for one order?
Absolutely! You can combine multiple trade-ins towards the purchase of your next pair of boots.